Support

How To Name Your Baby helps couples find the perfect baby name together. Swipe through names independently, and when you both like the same name, it's a match!

Contact Us

For questions, feedback, or issues, email us at:
support@oldjard.com

We typically respond within 48 hours.

Frequently Asked Questions

How do I connect with my partner?

In the App, go to Settings > Partner Connection. Tap "Share Invite" to send your partner a link by text, email, or any messaging app, or tap "Show QR Code" for them to scan with their camera. They can also type your 6-character code on the same screen in their App. Once they accept, you're connected and can start swiping.

How do matches work?

Both you and your partner swipe through baby names independently. When you both swipe right (like) on the same name, it becomes a match! You see it straight away, and your partner gets a notification if they have notifications turned on.

How do I restore my purchases?

If you reinstalled the App or got a new device, your purchases can be restored. Go to Settings > Premium in the App and tap "Restore Purchases." This will restore any premium features you previously purchased.

How do I request a refund?

All purchases are processed through the Apple App Store. To request a refund, visit reportaproblem.apple.com or contact Apple Support directly.

How do I delete my account?

To delete your account and all associated data, go to Settings > Delete Account within the App. You are signed out straight away and your data is permanently deleted within 30 days, including the matches you share with your partner. A deleted account cannot be recovered. If you are unable to access the App, you can also email us at support@oldjard.com with the subject "Account Deletion Request."

I'm not receiving notifications

Make sure notifications are enabled for the App in your device's Settings > Notifications > How To Name Your Baby. Also check that you haven't enabled Do Not Disturb or Focus mode.